Great service, friendly customer service. The company AT Clean cleaned my apartment when I moved out. Everything clean with fair prices. I'm very satisfied!
Very good experience. Have professionally cleaned my windows and kitchen. Fast response to inquiries, quick appointment and good execution - and all at an affordable price. I will hire AT Clean again. Jose Avila
For our shop in Wiedikon, I was looking for a nearby cleaning company for the annual window cleaning. The communication was very professional right from the start and we were able to agree on a date very quickly. Everything ran smoothly on site and the employees tried very hard. The work was done professionally and quickly = full service at the best price! A top company that I can only recommend!
I booked the cleaning through Mr. Cleaner. Even before the cleaning it was clear that the communication between Mr. Cleaner and AT Clean could be improved. Mr. Cleaner confirmed the appointment with me in advance. At AT Clean I was told by phone an hour before the appointment that the cleaning was usually discussed in advance and the appointment would only then be fixed. The cleaning team arrived on time and did the spring cleaning thoroughly. The two ladies were very friendly, but it was not possible to communicate with them in German. They didn't seem to be able to do anything with the completed checklist. Which isn't a bad thing, but I am of the opinion that in this case they should have explained in advance in the local language what they had to do. As a result, only half of the agreed work (according to the order) was completed, but this was done within the maximum calculated time of three hours. I then reported to Mr Cleaner that the inside of the kitchen cupboards had not been cleaned at all and that the fridge door had not closed properly since it was cleaned. I didn't hear back from Mr. Cleaner, but I did hear back from AT Clean. The deputy management said that the employees did their best, which I never disputed. She said that three hours was too close - mind you, this time was given by Mr. Cleaner. She didn't address the issue. I wrote to both companies again and explained my concerns. To this day, both of them still owe me an answer. I am sure that there are numerous comparable providers who care about customer satisfaction. I can only describe AT Clean's customer service as a major disappointment.
Great company...great customer service, very friendly and helpful. The AT Clean Team AG company carried out our spring cleaning very cleanly, quickly, neatly and professionally. I'm very satisfied!
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