My experience was extremely positive, starting from the chance of looking at the prices directly from the website, to being able to book the appointment online by viewing her calendar. When I went for the appointment I was able to confirm my positive opinion: Lorena is really kind, smiling and makes you feel immediately at ease. She works in a very precise, professional and super gentle way. I am absolutely satisfied with the results! I recommend her to everyone and I will definitely go back. She speaks both German and Italian.
I recently visited the beauty center, and I must say her professionalism and care for customers are remarkable! Lorena made me feel at ease and really relaxed during the treatments! Highly recommended!
Lorena is very professional, precise and nice. It is always a pleasure to go to her saloon. I would highly recommend her, considering also the reasonable costs of the services.
I bought the voucher for the 60min of the massage on DeinDeal. The massage lasted 30 min. It wasn't good. I was wondering if she is a masseuse at all. She didn't massage my upper legs. Then the woman put the hot stones for 10 min on my back. Total 40 min all, even taking the clothes off and on! When I commented that she didn't care at all. Well, if you're this way I never come back and I dont recommend.
I had a Dein-Deal voucher for manicure and pedicure. The quality of service was really poor and questionable. Furthermore, for pedicure I was given dirty shoes , used earlier to wear, which I refused to use. The lady who was dealing with me upon receiving my unsatisfactory feedback was rude and ignorant. I have then passed it on to the owner who did not acknowledge it at all and challenged me saying that the quality is ok in her view. I said that it is for the client to judge if she is happy or not. I was told that I should stay with another beauty salon which makes me happy and not buy from them. This is not how you treat your potential customer! First and never again! Highly discourage the visit there.
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