Fabulous Nails & Spa GmbH

Werdstrasse 34, 8004 Zürich, Switzerland

About Fabulous Nails & Spa GmbH

4.6 / 5

from reviews

    linda dig
    -
    September 10, 2022

    Kate and her sister are amazing, they are fast (like machines), on time and their results are fantastic. I never liked how other shops made acrylic, but their work is so good I think I will never have short nails again. Good job, see you soon!

    Aurelija
    -
    December 02, 2022

    My favourite place in Zurich to do perfect nails! They are really profesionals here and the salon is very modern and cute. I recomend this place!

    Wilma
    -
    September 07, 2022

    Went twice. After 3.5 weeks two nails completely came off. Went for the second time for another lady. Extremely rude behaviour and work below average. Raised her voice when I asked to confirm the price and said don't come again. Updated September 7, 2022 as a reply to your answer. I am fairly disappointed in your response with false information but rather not surprised. Thus, I would like to provide additional information from my side of the events: I booked an appointment by calling the salon and requesting to have my nails filled with French tips. I arrived at the salon at the time of the appointment and was greeted by an older employee who asked me if I am Alisha. I gave out my name and phone number and they had booked me under wrong name (Alisha as opposed to Wilma) with my phone number. After the mixup was sorted, the older lady asked me what colors I would like to choose. I replied nude with pink French tips as I had before. She said that there's not enough time and I should have informed them in advance next time. I replied that I had, which she brushed off and said that not in her records. It was disappointing and I accepted the miscommunication similarly to the mix-up with my name as English was not her first language. For my own behaviour I can say that I should have checked the shape and size more carefully before the nail polish was applied. In the end, I asked one nail to be filed to make it slightly slimmer. She did not ask any questions and proceeded with filing but instead filed the nail polish on the side. I stopped her and asked her if she will apply another layer of nail polish as she had not changed the size or shape but just scraped the color. She became noticeable more hostile and started raising her voice how there's no time as she has another appointment and I should have informed her earlier. I answered that there's no need to raise her voice and instead of scraping the color she could have informed that it's too late now and advised to check it earlier next time. She hissed something under her breath. Shocked of her behaviour I replied that I guess it leaves me no place to come here again. She answered along lines 'good, do not come again'. I went to the cashier and she entered the amount of 85 CHF. Not once did I complain about the price as mentioned in their reply unless complaining is my question to confirm the price as I had heard from my friend that the price was 80 CHF. I had not seen the price list and paid 110 CHF previous time. As an answer to my question, she raised her voice for the last time on why I was asking about the price and it's always been 85. I asked her to behave and lower her voice as it was merely a confirmation - not whining over 5 CHF. She huffed loudly several times and walked off with my receipt immediately after I had paid. I stood up silently at the counter waiting for her to give me a copy of the receipt, which she at this point had angrily scrubbed. She turned back and gave the receipt upon my request and hissed not to come again. I thanked her and advised to learn some manners. When it comes to the two nails that had come off after the previous appointment, I understand that you want to revert negative comments but flat on lying is disappointing as my previous feedback was 100% honest - if not just detailed enough (wrote it immediately after the appointment). On a side note I would like to say that the girl who previously did my nails was the sweetest and most considerate. Also the male working at the salon came highly recommended by my friend but my negative experience was mainly with the attitude and behaviour of the older woman with poor manners. This is my first negative review ever written on Google. I even considered removing my feedback as my horrible experience was with one person but your response and lies to cover up your behaviour is unacceptable.

    Ana Moro
    -
    November 21, 2019

    I‘ve been coming to Fabulous Nails for over a year now - and can say it‘s the best in town! They make amazing nails, Cathy and everybody working there are so sweet, and the interior is so beautiful. Will never go any where else... Highly recommended!

    Theresa Wheele
    -
    October 12, 2021

    Best nail salon in Zurich!! The nicest people, listen so well to what I want and always do my nails amazing, thank you☺️!!

    Fabulous Nails & Spa GmbH

    Our Address

    Werdstrasse 34, 8004 Zürich, Switzerland

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