I have a regular cleaning plan with Mina Isic. She is nice, professional, punctual and very competent. So far always happy with the service.
May Buchmüller
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May 29, 2023
I’ve been using Helpling for a number of years. The quality of the cleaning depends largely on the cleaner you have. A number of things have been broken, and if you don’t have a receipt, the company won’t reimburse you. Overall I’m moderately satisfied with the service.
Andrea Vidmar Dizdarevic
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June 22, 2023
Excellent customer service; always responding on time. So far, their cleaners have been really good and trustworthy.
Would highly recommend.
Shadia & Janne
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November 01, 2022
We are very happy with Helpling service. We have been using the service since 1 year now on a weekly basis and find the responsiveness very good of the customer service. We are also very happy with the personnel performing the cleaning. She is fast, attentive and reliable.
Alex
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March 27, 2023
We had a good cleaner (Paulina) when we were living in the city. However, since we moved to Stäfa the quality has decreased a lot. We were not happy with the attitude and friendliness of the first cleaning lady. The second was good, but unfortunately left Helpling. The third one was poor quality which ended in us cleaning after the cleaning lady. What I don’t understand is why the Standardreinigung published on Helpling‘s website has not been applied consequently and why me as a customer (paying for this costly service) has to run behind cleaning ladies and teaching them how to do their job. This is basically what Helpling suggested after I complained about the last cleaning lady.
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I have a regular cleaning plan with Mina Isic. She is nice, professional, punctual and very competent. So far always happy with the service.
I’ve been using Helpling for a number of years. The quality of the cleaning depends largely on the cleaner you have. A number of things have been broken, and if you don’t have a receipt, the company won’t reimburse you. Overall I’m moderately satisfied with the service.
Excellent customer service; always responding on time. So far, their cleaners have been really good and trustworthy. Would highly recommend.
We are very happy with Helpling service. We have been using the service since 1 year now on a weekly basis and find the responsiveness very good of the customer service. We are also very happy with the personnel performing the cleaning. She is fast, attentive and reliable.
We had a good cleaner (Paulina) when we were living in the city. However, since we moved to Stäfa the quality has decreased a lot. We were not happy with the attitude and friendliness of the first cleaning lady. The second was good, but unfortunately left Helpling. The third one was poor quality which ended in us cleaning after the cleaning lady. What I don’t understand is why the Standardreinigung published on Helpling‘s website has not been applied consequently and why me as a customer (paying for this costly service) has to run behind cleaning ladies and teaching them how to do their job. This is basically what Helpling suggested after I complained about the last cleaning lady.