Unfortunately this company is very unprofessional. Starting with the disposition, up to the invoicing. For the last 4 months I have been receiving invoices with a supposed credit, which I am charged for. Every month the same thing with calls, etc. pp.
They always apologize very politely, but it's no use making the same mistake over and over again.
They often didn't stick to the appointments they had made.
I'm left with the cost of the tiles that were broken by the cleaners because no one is interested in them. Thank you, but not again...
Irma La Douce
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March 31, 2023
Today my cleaning lady had her last working day with me. She did a great job. I'm glad I got rid of this company. Our cleaning lady consistently worked half an hour less than contractually agreed. Today on her last day at work even a whole hour less. But whatever. I know how badly the employees are paid at this company, so I never said anything. At least I know that she had to be paid fairly for the less time she worked. I will never deal with this company again.
Nikolett Klipa
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December 30, 2022
I am very satisfied with the cleaning. The workers come on time, diligently and precisely. I have had a contract with the company for many years with no problems.!
Oscar Dixon
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November 02, 2022
Really good reliable work. In contrast to other cleaning agencies, there is no constant change. Have had the same cleaning lady for years now and are very satisfied. Holiday replacements work perfectly and always top quality.
Anil Özdemir
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December 05, 2022
The shop has neither the cleaning staff nor the disposition under control.
Since the end of September, cleaning has not been carried out according to a plan but at will and by chance. Whether the cleaning staff will show up or not seems written in the stars.
You apologize constantly but make the same mistakes over and over again. The mistakes are systematic, the store has neither a project nor a disposition plan.
Neither the cleaning staff nor the back office/agents know whether cleaning is going on or not. Even the good Lord seems to be at his wit's end here.
I can only advise!
Our Address
Hohlstrasse 213, 8004 Zürich, Switzerland
Claim Listing: IhrePutzfrau.ch – Putzfrau Zürich und Putzfrau Schweiz
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Unfortunately this company is very unprofessional. Starting with the disposition, up to the invoicing. For the last 4 months I have been receiving invoices with a supposed credit, which I am charged for. Every month the same thing with calls, etc. pp. They always apologize very politely, but it's no use making the same mistake over and over again. They often didn't stick to the appointments they had made. I'm left with the cost of the tiles that were broken by the cleaners because no one is interested in them. Thank you, but not again...
Today my cleaning lady had her last working day with me. She did a great job. I'm glad I got rid of this company. Our cleaning lady consistently worked half an hour less than contractually agreed. Today on her last day at work even a whole hour less. But whatever. I know how badly the employees are paid at this company, so I never said anything. At least I know that she had to be paid fairly for the less time she worked. I will never deal with this company again.
I am very satisfied with the cleaning. The workers come on time, diligently and precisely. I have had a contract with the company for many years with no problems.!
Really good reliable work. In contrast to other cleaning agencies, there is no constant change. Have had the same cleaning lady for years now and are very satisfied. Holiday replacements work perfectly and always top quality.
The shop has neither the cleaning staff nor the disposition under control. Since the end of September, cleaning has not been carried out according to a plan but at will and by chance. Whether the cleaning staff will show up or not seems written in the stars. You apologize constantly but make the same mistakes over and over again. The mistakes are systematic, the store has neither a project nor a disposition plan. Neither the cleaning staff nor the back office/agents know whether cleaning is going on or not. Even the good Lord seems to be at his wit's end here. I can only advise!