Employees are screaming loudly and annoyingly while cleaning with open windows
Tamara Fradusco
-
January 17, 2025
I am absolutely satisfied with the service from this company! The move went smoothly, professionally and very efficiently. The team was friendly, punctual and extremely careful with my furniture and personal belongings. The cleaning was also first class - everything was cleaned thoroughly and perfectly down to the smallest detail. The entire process was stress-free and enjoyable. I can highly recommend this company! Thank you for the great work!
Raffaella Seeholzer
-
June 26, 2024
Very unclean, if there is a cleaning plan, data is added that was never taken into account and cleaning a 2-story apartment building takes 15 minutes. Drink strongly perfumed cleaning water.
not recommended.
Esther Diem
-
January 13, 2024
I don't know how the cleaning team works, but the office team is incompetent. I received an invoice from SOPRAG stating that I should pay 50% of the apartment cleaning. It says below that I can call the company if I have any questions. I did that because I had questions about the offer (which I don't have). The gentleman on the phone told me very rudely that the offer was only verbal and that no documents were available. That's one thing, but I also had a question about billing. The service was provided in 2023 (with VAT 7.7%), but I was charged 8% (which is also not correct for 2024). The person got louder and louder, said something like I didn't want to pay the bill and what the VAT had to do with the payment and didn't let me, as a customer, have a say anymore. I then had to hang up after wishing him a nice day. Unpleasant experience...
ST
-
June 15, 2021
Working at a volume early in the morning in the stairwell every few weeks. When you ask them not to hit the railing hard every few seconds, which echoes through the entire building, there is zero understanding and consideration for the residents. Incomprehensible and avoidable.
Our Address
Nordstrasse 358, 8037 Zürich, Switzerland
Claim Listing: Soprag Reinigungs Service AG
Please Login or Register an Account to Claim Listing
Employees are screaming loudly and annoyingly while cleaning with open windows
I am absolutely satisfied with the service from this company! The move went smoothly, professionally and very efficiently. The team was friendly, punctual and extremely careful with my furniture and personal belongings. The cleaning was also first class - everything was cleaned thoroughly and perfectly down to the smallest detail. The entire process was stress-free and enjoyable. I can highly recommend this company! Thank you for the great work!
Very unclean, if there is a cleaning plan, data is added that was never taken into account and cleaning a 2-story apartment building takes 15 minutes. Drink strongly perfumed cleaning water. not recommended.
I don't know how the cleaning team works, but the office team is incompetent. I received an invoice from SOPRAG stating that I should pay 50% of the apartment cleaning. It says below that I can call the company if I have any questions. I did that because I had questions about the offer (which I don't have). The gentleman on the phone told me very rudely that the offer was only verbal and that no documents were available. That's one thing, but I also had a question about billing. The service was provided in 2023 (with VAT 7.7%), but I was charged 8% (which is also not correct for 2024). The person got louder and louder, said something like I didn't want to pay the bill and what the VAT had to do with the payment and didn't let me, as a customer, have a say anymore. I then had to hang up after wishing him a nice day. Unpleasant experience...
Working at a volume early in the morning in the stairwell every few weeks. When you ask them not to hit the railing hard every few seconds, which echoes through the entire building, there is zero understanding and consideration for the residents. Incomprehensible and avoidable.