I have been a customer for more than 5 years. Great client service, quick, price is great, easy to schedule and change (if necessary) appointments and quality consistently high! Fast response time when contacting Lina. Payment through TWINT quite easy.
Anna
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February 22, 2024
I did the straightening keratine treatment a couple of times by Lina, and the result is always amazing, long lasting and without turning my blonde hair yellow! Highly recommended!
Fleur De Petrus
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February 14, 2024
She is very good at her job. Yet, the fact that there is no transparency on prices (she charged me 20% above the price mentioned on the website without any notice or explanation) and that payment must be only „cash“ (she told me she had not credit, debit, or TWINT payment option)…is very disturbing and could potentially indicate that she not declaring all the income properly.
Swati Nigam Casanova
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January 13, 2024
I wish I’d read the reviews before going to Lina…the first time I scheduled and appointment with her in 2023 using a DeinDeal voucher, she kept me waiting for over an hour while she finished attending her previous client (who complained at the end before leaving and Lina was unkind to her and had a rude tone). But the keratin treatment she did was really good and we discussed a doing highlights at another point in time and I went back to her a few months later. Although I showed her photos of the color I wanted, she left my hair completely orange! She was also rude and showed poir listening skills when I tried to explain what I was not happy with. I had to schedule another appointment to have it corrected. Recently I wanted to get the keratin redone and decided to go back to her. Without telling or asking me, she says she preformed services on my hair and added on costs for the treatment. She claimed that everyone knows that the pre and post services are needed with keratin (nothing of the sort was done the first time around!) and I told her that she should put this information on her website so customers don’t feel cheated, at which she became rude. She also wanted me to pay her in cash or Twint and complained when I wanted to use the credit card, charging me extra for it. Again I told her she she put this information on her website, at which she said that when she gets her nails and Botox done, she is also charged extra to use the credit card.
The result of the keratin this time is really bad and when I informed her of this, she told me to find another hairdresser, saying it’s too difficult to work with me (!!!) - and ahe of course blocked me.
So avoid yourself hassles and steer clear of Lina.
Olga Kim
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February 20, 2024
I am still (5 years already) very happy with Lina's services - her sense of color and haircut just perfect! I get many compliments for my hair from friends, family and even strangers 😊
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Bauhallengasse 7, 8004 Zürich, Switzerland
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I have been a customer for more than 5 years. Great client service, quick, price is great, easy to schedule and change (if necessary) appointments and quality consistently high! Fast response time when contacting Lina. Payment through TWINT quite easy.
I did the straightening keratine treatment a couple of times by Lina, and the result is always amazing, long lasting and without turning my blonde hair yellow! Highly recommended!
She is very good at her job. Yet, the fact that there is no transparency on prices (she charged me 20% above the price mentioned on the website without any notice or explanation) and that payment must be only „cash“ (she told me she had not credit, debit, or TWINT payment option)…is very disturbing and could potentially indicate that she not declaring all the income properly.
I wish I’d read the reviews before going to Lina…the first time I scheduled and appointment with her in 2023 using a DeinDeal voucher, she kept me waiting for over an hour while she finished attending her previous client (who complained at the end before leaving and Lina was unkind to her and had a rude tone). But the keratin treatment she did was really good and we discussed a doing highlights at another point in time and I went back to her a few months later. Although I showed her photos of the color I wanted, she left my hair completely orange! She was also rude and showed poir listening skills when I tried to explain what I was not happy with. I had to schedule another appointment to have it corrected. Recently I wanted to get the keratin redone and decided to go back to her. Without telling or asking me, she says she preformed services on my hair and added on costs for the treatment. She claimed that everyone knows that the pre and post services are needed with keratin (nothing of the sort was done the first time around!) and I told her that she should put this information on her website so customers don’t feel cheated, at which she became rude. She also wanted me to pay her in cash or Twint and complained when I wanted to use the credit card, charging me extra for it. Again I told her she she put this information on her website, at which she said that when she gets her nails and Botox done, she is also charged extra to use the credit card. The result of the keratin this time is really bad and when I informed her of this, she told me to find another hairdresser, saying it’s too difficult to work with me (!!!) - and ahe of course blocked me. So avoid yourself hassles and steer clear of Lina.
I am still (5 years already) very happy with Lina's services - her sense of color and haircut just perfect! I get many compliments for my hair from friends, family and even strangers 😊