Absolutely the worse customer service. Also the ladies working there keep speaking their language and laughing among themselves while serving clients which they hardly engage with. And there is no ventilation so you inhale very toxic air from the strong products which are being used.
I cannot recommend this place enough. They are so kind, they speak really good english, they don't rush you and hurt you/ give you half done work. I honestly have been scared to go back to get my nails done after multiple horrible experiences, but I will come back here in no time! They are the most competent nail artists i have ever been to (and I have been to a LOT), my nails are so beautiful. I genuinely do not understand the negative reviews I have seen here, it really feel like they are talking about another place. Also the salon itself is so clean which is always a plus, they wear gloves and if you make an account they keep a little box with files and stuff that they use just for you! I'm so glad i found these lovely ladies and I cannot recommend it enough.
They have cut a piece out of my finger and received no adequate compensation.
Don’t go here - The worst nail place ever! I do my gel nails for many years but never had such a bad experience! They have no clue how to make nice nails. I showed them a simple picture even, of how I wanted my nails, and they still didn’t get it. I wanted to have gel but they convinced me that acrylic was better (probably bc it’s cheaper for them). After the session (which almost took 2 hrs!) I found my nails pointing upwards, looking so weird. I immediately called the next day telling them I wasn’t happy with the result and they told me to come back the same day. Happy to know that they would fix them, I went back after work. Only to know that I had to speak to the manager who told me that they don’t except my reclamation, that if I want to fix them, they will charge me and only give me 20% off. I never experienced a service place that charge you to fix THEIR mistakes! What a disappointment! Of course I didn’t accept and of course I’m writing this review to warn others about this cheap place!
100 times yes, I came with a mess and they transform my hands in such an awesome way.
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